Support for the Business Side of Your Practice

PsychBilling Coach provides practical, ethical billing support for mental health and behavioral health practices. Whether you need personalized consulting on insurance reimbursement and price transparency data, ongoing support through Rescue Biller™, or self-guided tools and trainings from the Shop, you’ll find clear guidance and real-world solutions that reduce administrative burden, improve cash flow, and support confident business decisions.

Stop leaving money on the table and start thriving in your mental health practice.

Consultation Services | PsychBilling Coach | Mental Health Billing Services

Consultation Services

Strategy & Clarity for Practice Owners

Get personalized guidance on insurance reimbursement, price transparency data, workflow optimization, and billing strategy — including help interpreting payer rates, identifying revenue opportunities, and improving internal processes. Walk away with clarity, direction, and practical next steps you can implement immediately.

New in 2026: Price Transparency Strategy & Data Dive

Do it yourself billing with expert support | PsychBilling Coach | Mental Health Billing Services

Rescue Biller™

Ongoing Support When You Need Backup

The Rescue Biller™ is a comprehensive, hands-on billing resource and support platform for mental health clinicians. Designed for everyday billing challenges and real-world scenarios, it combines expert-backed lessons, practical tools, FAQs, and community support to help you handle denials, appeals, audits, and revenue cycle complexities with confidence. Members also get access to moderated discussions, monthly mastermind meetings, and ongoing discounts on consultations and products.

Trainings and Workshops | PsychBilling Coach | Mental Health Billing Services

The Shop

Live Webinars, Recorded Webinars, Guides & Templates

The PsychBilling Coach Shop offers practical, self-paced resources to help clinicians strengthen their billing knowledge and improve cash flow. You’ll find downloadable guides like Get a Raise from Insurance!, Medicare billing references, webinars, and step-by-step tools covering topics such as credentialing, benefits verification, denial management, and front-desk workflows.

These resources are ideal if you want clear answers, proven workflows, and reliable reference materials you can use immediately — without booking a consultation.

Frequently Asked Questions

The only requirement for PsychBilling Coach’s services to work for you is a willingness to listen, learn, and try new approaches.

Call 360-628-8612, schedule a consultation, or reach out on my contact page. There is no “right way” to get started. We start where you are and go from there! If you aren’t getting the money you should be, here’s the chance to invest in yourself and your practice.

You may just want to receive our newsletter, with valuable and updated information, for free!

I have experience with the ones listed below. However, after many years of using different programs, I can probably help you even if your platform is not listed. There is a certain “logic” common to all platforms.

Therapy Notes

Simple Practice

Office Ally

OpenPM

Jane.app

Valant

ICANotes

Healthpac H+Pro

Ensora (formerly Theranest)

Sessions Health

Tebra

Intake Q/Practice Q

Telehealth: yes

Medication Management / Psychiatry / Nurse Practitioner: yes

Providing services in nursing or assisted living facilities: yes

Psychological or neuropsychological testing: yes

Play Therapy: yes

Eye Movement Desensitization & Reprocessing (EMDR): yes

Group therapy: yes

Employee-assistance programs (EAP): yes

Medicare and/or Medicare Advantage: yes

Unfortunately, I will not be able to provide billing training on the following topics at this time. However, I may find guest speakers to teach us all, at a later date!

Transcranial magnetic stimulation (TMS)

Applied Behavioral Analysis (ABA)

Billing for a higher level of care or facility

PsychBilling Coach has your back! I am only a call (360-628-8612), Zoom meeting, or email away (or reach out on my Contact page!). We’ll investigate real-live claims* on your system. I can give you ideas about why the claim was denied and instructions on how to get paid.

(*HIPAA business associate agreement required)

No problem! Ask me anything you like!

Pick only what you need right now and come back later for more.

Yes, it is frustrating. And it’s also very easy to make a mistake that can mess up your billing. We offer credentialing services, education, and consultations — successful billing isn’t possible without proper credentialing.

Of course! I can do it either with you present, or on my own. Your preference. All I’ll need is access to the software system you’ve chosen.*  

*HIPAA Business Associate agreement required

Absolutely! Over the years, I’ve learned what works and what doesn’t.

You’re always free to do that, of course. The information is out there. What I’ve found is that at times, it can seem conflicting, terms are used that are technical and/or unclear, and there are tons of exceptions and/or “what ifs” to keep track of. Ask yourself if this is what you really want to be doing, and is this the best use of your time.

Yes! You can schedule as many consultations as you need to help you get it done.

We can also handle your credentialing project on our own from start to finish if you prefer.

I can also offer you access to software at a low monthly cost that will help you stay on top of credentialing issues and expirables.

Step-by-step directions are here! Need more help?  Schedule an individual session and I’ll give you feedback and point you in the right direction.

Everyone has trouble with getting accurate information!  Yes, I can help. Start by scheduling a consultation here or downloading the prerecorded webinar.

Testimonials

Upcoming EVENTS

Guest appearance:

MHIRTF Insurance 101 CEU Event

Join the Mental Health Insurance Reform Task Force on Thursday, October 8, 2026, 10am PT for a live webinar with the amazing Susan Frager, PsychBilling Coach, to learn the basics of working with insurance and so much more.

Medicare Made Easy! Upcoming October 16, 2026

I hear all the time: "I wouldn't mind taking Medicare but it's just so hard!"  For everyone who's said that to me, here's Medicare Made Easy! You might want to...

$45.00

Guest appearance:

Ethical Practice Under Pressure: Navigating Insurance, Financial, and Systemic Challenges

Join the Western Oregon Mental Health Alliance (WOMHA) on Friday, October 30, 2026, 9am–12pm PT for a live 3-hour CE webinar with the amazing Susan Frager, PsychBilling Coach, to tackle the tricky insurance, billing, and Medicare dilemmas therapists face every day, plus how to handle the ones with no perfect answer.