Empower Your Practice:
Mental Health Billing Services Tailored to Your Success

How PsychBilling Coach Can Help

PsychBilling Coach will guide you through the maze of insurance billing, ensuring you bill ethically and with as little effort and stress as possible. You deserve to feel confident in your practice, make informed business decisions, and focus on what you do best – helping your clients.

Stop leaving money on the table and start thriving in your mental health practice.

Consultation Services | PsychBilling Coach | Mental Health Billing Services

Consultation Services

  • 30- and 60-minute consultation sessions.
  • Answers to pressing questions.
  • Expert insights without hours of research.
  • Astute feedback and insightful suggestions to resolve insurance-related issues.
  • Leverage Susan’s extensive experience and knowledge.
  • Understand & resolve denials/rejections.
  • Fix credentialing issues causing problems with claims payment.
Do it yourself billing with expert support | PsychBilling Coach | Mental Health Billing Services

Do-it-yourself billing with expert support

  • The best of both worlds! “Pay a biller a significant percentage of your income” vs “go it alone” are now no longer your only options.
  • Hands-on learning, using your own claims, gives you an in-depth understanding of insurance complexities and how to handle them.
  • Learn to prevent the common claim errors that are frustrating, take time away from clinical work, and delay your payments.
  • Forms and templates that save you time and improve practice profitability.
  • Feel secure knowing that your PsychBilling Coach has your back and can handle the complex claims on your behalf.
Trainings and Workshops | PsychBilling Coach | Mental Health Billing Services

Training & Workshops

  • Educational sessions on insurance billing.
  • Learn alternative ways of managing your practice to decrease administrative hassles and improve your cash flow.
  • Empowerment to handle billing and credentialing challenges.
  • Equip yourself with practical skills.
  • Learn in a supportive, non-judgmental environment.

Frequently Asked Questions

The only requirement for PsychBilling Coach’s services to work for you is a willingness to listen, learn, and try new approaches.

Call 360-628-8612, schedule a consultation, or reach out on my contact page. There is no “right way” to get started. We start where you are and go from there! If you aren’t getting the money you should be, here’s the chance to invest in yourself and your practice.

You may just want to receive our newsletter, with valuable and updated information, for free!

I have experience with the ones listed below. However, after many years of using different programs, I can probably help you even if your platform is not listed. There is a certain “logic” common to all platforms.

Therapy Notes

Simple Practice

Office Ally

Practice Fusion





Healthpac / I3 Verticals


Telehealth: yes

Medication Management / Psychiatry / Nurse Practitioner: yes

Providing services in nursing or assisted living facilities: yes

Psychological or neuropsychological testing: yes

Play Therapy: yes

Eye Movement Desensitization & Reprocessing (EMDR): yes

Group therapy: yes

Employee-assistance programs (EAP): yes

Medicare and/or Medicare Advantage: yes

Unfortunately, I will not be able to provide billing training on the following topics at this time. However, I may find guest speakers to teach us all, at a later date!

Transcranial magnetic stimulation (TMS)

Applied Behavioral Analysis (ABA)

Billing for a higher level of care or facility

PsychBilling Coach has your back! I am only a call (360-628-8612), Zoom meeting, or email away (or reach out on my Contact page!). We’ll investigate real-live claims* on your system. I can give you ideas about why the claim was denied and instructions on how to get paid.

(*HIPAA business associate agreement required)

No problem! Ask me anything you like!

Pick only what you need right now and come back later for more.

Yes, it is frustrating. And it’s also very easy to make a mistake that can mess up your billing. We offer credentialing services, education, and consultations — successful billing isn’t possible without proper credentialing.

Of course! I can do it either with you present, or on my own. Your preference. All I’ll need is access to the software system you’ve chosen.*  

*HIPAA Business Associate agreement required

Absolutely! Over the years, I’ve learned what works and what doesn’t.

You’re always free to do that, of course. The information is out there. What I’ve found is that at times, it can seem conflicting, terms are used that are technical and/or unclear, and there are tons of exceptions and/or “what ifs” to keep track of. Ask yourself if this is what you really want to be doing, and is this the best use of your time.

Yes! You can schedule as many consultations as you need to help you get it done.

We can also handle your credentialing project on our own from start to finish if you prefer.

I can also offer you access to software at a low monthly cost that will help you stay on top of credentialing issues and expirables.

Step-by-step directions are here! Need more help?  Schedule an individual session and I’ll give you feedback and point you in the right direction.

Everyone has trouble with getting accurate information!  Yes, I can help. Start by scheduling a consultation here or downloading the prerecorded webinar.