Ensure Profitability at your (Virtual) Front Desk!

With January almost upon us, and 2026 promising to be another turbulent year, you won’t want to miss this webinar full of practical information!

However your practice’s “front desk” is configured, there’s a lot you can learn and do NOW to ensure that 2026 is as profitable as possible!

• What you can do NOW, in December.
• Tasks for the first week in January – Get the New Year started off right!
• Why there’s no substitute for an insurance card.
• Eligibility – what you have to find out.
• Info you think you need – but you’re wasting your time trying to get it.
• How much should you collect from clients when benefits are uncertain. (as they always are…and why it really doesn’t matter!)
• Effective communication with clients around issues of insurance coverage and payment for services.
• Avoid the narrow network trick.
• Continuity of Care protections the insurance companies won’t tell your clients about.
• Understanding Coordination of Benefits will reduce the likelihood of future clawbacks.
• Learn how you might be inadvertently jeopardizing your clients’ No Surprises Act protections – and how to structure your front desk processes to ensure maximum client protection!